Learner Help Center

Enrollment and Login

• How do I login?
• How do I redeem a code?
• If you are a student/employee of one of Voxy's partners

Getting Started

• How do I use Voxy?
• Can I use Voxy offline?
• How do I use Voxy lessons & activities?
• I am a beginner. Can I still use Voxy?
• How do I do the Beginner English course?
• I am a beginner. Can I participate in Live Instruction classes?

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Voxy's Basics

• How to understand my study time
• How to navigate the Catalog
• How to practice my pronunciation
• How do we determine your Study Time?
• What is a unit?
• How do I choose my units?

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Technical Questions and Problems

• The Voxy page is not loading
• The videos are not playing
• My microphone (and camera) is not working
• How do I report a bug?
• My recordings for the Oral Assessment are not being saved
• My password is not working

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