Learner Help Center

How can I change my email address or edit my profile details?


When you need to change or update your profile information, you can go to the Profile page



You can edit or change some settings on your own, such as your first name, last name, country, timezone, and native language. For safety reasons, some accounts will not allow you to change your email address. If you need to change your email, you should contact our team of support via support@voxy.com, informing your old email and the new email you want to register.



Don't know how to change your timezone? Watch this video tutorial about How to update your timezone.

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    Please I need to change my e-mail ladiablitapintadadeazul@gmail.com because the correct e-mail is diablitapintadadeazul@gmail.com with out the "la" so I can't enter to the first one because it's not my account, it was a bad coincidence. Please help me. I don't have the information that Voxy has sent me.