Testing and Adjusting Audio Before or After Joining a Meeting
Prerequisites:
- A microphone, like the built-in one, a USB mic, or an inline mic on headphones.
- Speakers or headphones.
How to Test and Adjust Audio (Windows, macOS, Linux):
1. Test Audio When Joining a Meeting:
- Click "Test Speaker and Microphone" upon joining.
- For speakers: If you can't hear the ringtone, switch speakers until you do.
- For microphones: Speak, and if you don't hear a reply, switch mics until you do.
- Click "Join with Computer Audio" after testing.
2. Test Audio Settings Before a Meeting:
- In the Zoom desktop client, click your profile picture, then "Settings", and select the "Audio" tab.
- Test and select different speakers and microphones as needed, and adjust volumes.
- Consider enabling "Automatically adjust microphone volume" for optimal input levels.
Troubleshoot Your Microphone:
- macOS 10.14 Mojave or earlier: Ensure Zoom has access to the microphone in system permissions.
- Windows 10: Check "Microphone privacy settings" to allow Zoom access.
Mobile Devices (Android, iOS):
Join a Test Meeting:
- Visit Zoom's test page and join a test meeting to check audio settings.
- During the first meeting, you'll need to permit Zoom to access your microphone.
- Zoom automatically tests your device's speaker and microphone.
Join With Device Audio in a Meeting:
- In the Zoom mobile app, start or join a meeting.
- Choose audio connection options: Wifi/Cellular Data or Dial in.
- Use the meeting controls to mute/unmute or switch audio methods.
General Tips for Troubleshooting Audio:
- Ensure your audio devices are properly connected and not muted.
- Check for Zoom’s permission to access audio devices in your system’s privacy settings.
- For persistent issues, consider seeking help from Zoom support or community forums.