Learner Help Center

Why do I need to clean my cache/cookies?


When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes specific problems, like loading or formatting issues on sites.

In Chrome:

1. On your computer, open Chrome.
2. At the top right, click More.
3. Click More tools > Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to Cookies and other site data and Cached images and files, check the boxes.
6. Click Clear data.

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