Good news! Your Voxy experience is about to get even better!
We are pleased to announce that your language program will be upgraded to a new and improved platform! This change has been designed to make your learning more intuitive, organized, and effective.
Currently, you access your program through the global.voxy.com website, but soon your experience will be unified on a more dynamic new platform, allowing you to make the most of your learning.
What changes with this transition?
The new platform has been developed with your needs in mind and will bring several improvements, including:
- Enhanced content catalog – Courses are now organized into structured units, making it easier to find content relevant to your level, view your learning trajectory, and organize your studies.
- Optimized progress tracking – With an updated dashboard, you can track your progress monthly, including study time, completed activities, and attended classes.
- Simplified navigation – The new interface has been redesigned to be more intuitive. The homepage will highlight your goals, progress, and important activities to help you stay focused.
- More personalized experience – With improved tools, it will be easier to track your performance and access materials tailored to your needs.
We are very excited about this change and are confident that your learning journey will be even more productive and engaging! 🚀
When will the transition happen?
Starting from the date provided in the email, you will need to access the new platform through [new access link].
Before the transition, you will receive an email with all the necessary information to ensure your experience continues uninterrupted.
What will happen to my progress?
We know how important it is to track your learning progress. Therefore, all your progress will be preserved, and you will continue exactly where you left off.
When you access the new platform, you will find:
- ✔ Your study history, including completed activities and recorded study time.
- ✔ Attended classes and completed content.
- ✔ An updated dashboard with clear metrics to help you monitor your progress.
To facilitate the transition, we recommend that you note your current level and the last unit studied on the old platform.
How to do this?
- Log in to your current account and access the course page.
- Note your level (e.g., A1, A2, B1), the lesson number, and the unit name.
- When you access the new platform, locate your course in the catalog and continue from where you left off.
If you need to review any lessons, remember that reinforcing your learning is always positive!
How do I create my new login and password?
You will receive an email with all the instructions to access the new platform, including information on how to create a new password.
If you have any questions, our support team will be available to assist you!
What happens to my 1:1 and group classes?
Live classes will continue to be available, now with an improved interface to facilitate scheduling and enhance your experience.
To ensure a smooth transition:
- ✔ Avoid scheduling new classes on the old platform after the specified date.
- ✔ After the change, all scheduling must be done on the new platform.
Initially, a selected group of instructors will be available for classes. Over time, the pool of teachers will be expanded. But rest assured: all Voxy instructors follow the highest teaching standards and are fully committed to your learning!
Need help?
Our support team is ready to assist you! If you have any questions, please contact us at support@voxy.com.
We are excited for you to experience this new platform and continue your learning journey with even more resources and support! 🚀
Happy learning!