Once you've scheduled your private class, you are ready to meet your teacher. At the top of the page, click Live Instruction and then Private Classes.
You can see your next scheduled class here. Five minutes before your scheduled time, you will see a Launch Video Chat button. Note that if you do not connect after 15 minutes, the teacher will mark you as a no-show and your credits will not be refunded.
You’ll need to give Voxy permission to use your camera and audio to make sure you can communicate with your teacher. If you have trouble with camera or audio, you can try these steps:
- Make sure to completely close any other video conferencing applications like Zoom, Teams, or BlueJeans.
- Make sure you are using the latest version of a supported browser
- If you still have trouble, clear your cookies and browser data