At Voxy, we care deeply about the success of our customers and delivering full, end-to-end support.
We have a dedicated, specialized team to guide you through the onboarding process. During the program kickoff, you are introduced to your Voxy Onboarding Manager. The Onboarding Manager will ensure that the delivery of Voxy's solution is of the highest standard, and will work directly with your stakeholders to prioritize your needs, expectations and definitions of success. Throughout the entire process, your dedicated Customer Success Manager will also be involved.
After the onboarding process is successfully completed, the Customer Success Manager will remain the client's point of contact and champion at Voxy, ensuring your success by addressing any needs and concerns and conducting business reviews.